Paine Publishing | Frequently Asked Questions

General Information

Where is the company located?
Paine Publishing is located in Durham, New Hampshire, USA.

What is Paine Publishing’s privacy policy?
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or form of communication from you. We will not sell or rent this information to anyone. To read the full policy, click here.

Our Products

I purchased a product from Paine Publishing but I’ve having trouble accessing it. What should I do?
First, make sure that you are logging in via the correct URL which is Paine Publishing’s homepage: www.painepublishing.com. If you try logging in via the homepage of  The Measurement Advisor, it will not work because they are two separate websites.

If you are still experiencing trouble after verifying the proper URL,  simply send us an email (erinn.larson@painepublishing.com) with your name, name of the product you bought, and when you purchased it.

I checked out your Measurement Education flowchart, but I am unsure if I am a true beginner who needs Measurement 101 Course-in-a-Box. Any advice?
Measurement 101 Course-in-a-Box covers the basics of measurement and research  — setting objectives, establishing benchmarks, collecting, and analyzing data, etc. There’s a lot of detail in the course, but if you already have a good grasp of the principles, best practices, and/or if you did any sort of measurement or data analysis in customer service (or a similar role) then the Measurement Sherpa’s Essentials Guide is probably a better fit for you.

I bought Measurement 101 Course-in-a-Box for Professors and I am ready to schedule a time to have Katie talk with my class. How do I do this?
As you already know, as part of purchasing this product you receive a complimentary 1-hour Skype call with Katie Paine. Either call Katie (603-682-0735) or email her (measurementqueen@gmail.com) and please have a short list of possible dates and times ready.

What exactly is The Measurement Advisor?
The Measurement Advisor is our subscription-based newsletter for communications professionals. Two new issues are published each month and they are directly delivered to your inbox. Plus, all articles are posted on TMA’s homepage (www.painepublishing.com/measurementadvisor) so you can have 24/7 access to all the articles we’ve ever published. More details here.

What is Measurement Hour?
Measurement Hour is what we call Katie’s monthly live chats. It is one of the perks that comes with being a paid subscriber to The Measurement Advisor. If you sign up for a trial 30-day trial, then you will automatically be invited to that month’s live chat. Each live chat has a hot topic that pertains to the newest articles that were published. However, all measurement questions are welcome.

Can I try a subscription to The Measurement Advisor before committing?
Yes, in fact, we have a free 30-day trial that we encourage you to try. Click here to sign up! Plus if you try the 30-day trial, then you will automatically be invited to that month’s live chat.

Our Services

I’m interested in bringing in Katie for her consulting services. Do you have examples of ways she can help me/my organization?
Absolutely! Click here for ideas and information about her various areas of expertise.

I’d like to invite Katie to speak/present at an upcoming event. How do I do this?
We recommend either submitting a message to us through our website or emailing Katie directly (measurementqueen@gmail.com) with the name of the event, date(s), time(s), and other details.

Do you have a spot where I can view and/or download copies of Katie’s presentations?
Yes. Copies of her slide decks are available on the “Speech & Presentation Archive,” plus Paine Publishing can be found on SlideShare by clicking here.

**Have a question that isn’t listed? Shoot us an email (erinn.larson@painepublishing.com) and we’ll get back you to ASAP.**